The hotel is located in the heart of the historical reserve of Machu Picchu in the Vilcanota Valley below the mountain of Machu Picchu and next to the train station of Aguas Calientes. It has a tea plantation in operation and the largest private collection of orchids in the world. The hotel is surrounded by lush forests among almost vertical mountains.
85 rooms are available to guests. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Further services and facilities include a 24-hour security service, medical assistance, room service and a laundry service.
Individually adjustable heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A direct dial telephone and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa, a sauna and massage treatments.
Dining facilities include a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.