The island of Cayo Levantado is located in the Samaná Bay. The hotel is about 15 minutes by shuttle boat from the reception on the mainland. The international airport Samaná ''El Catey'' is about 45 minutes and the small village Samaná about 15 minutes drive from the reception on the mainland. It takes about 3 hours to drive from Samaná via the motorway to the capital Santo Domingo and the international airport Las Americas.
The property features a main buffet-style restaurant and 3 à-la-carte speciality restaurants (gourmet, seafood and Italian cuisine). The hotel offers 5 bars, two swimming pools plus an outdoor Jacuzzi, hydro-massage pool, tennis courts, a volleyball court, fitness centre, spa and beauty salon (at extra charge), a jogging circuit, mainland parking, a helipad and a wedding gazebo. Sunshades and sunbeds are available at the pools and on the beach. In addition, you will find a souvenir shop at the hotel. The hotel's animation team provides an extensive entertainment programme during the day and in the evening.