The hotel is located directly on the beach of Esmeralda and only about 5 km from the centre of Guardalavaca. The international airport of Holguín is about 80 km away.
The spacious complex blends perfectly into the idyllic surroundings. The lush tropical landscape and crystal clear sea combined with high standards of comfort and service make this resort one of the most popular first class hotels in Cuba. The hotel facilities include 354 rooms, 5 restaurants (buffet as well as à la carte restaurant), an open-air buffet and beach restaurant with grill, 2 snack bars, 4 bars and a beautiful pool area on two levels with Jacuzzi. The hotel also provides a hair salon, boutique, medical, laundry and internet services for a fee. Various sports facilities as well as a varied activities and entertainment programme are also available. Guests opting for the Royal Service benefit from additional VIP services and amenities.