This all inclusive resort located in Playa del Carmen, at the exclusive residential area of Playacar, is surrounded by beautiful tropical gardens and just a short walk from the famous fifth avenue. This hotel becomes the best option for families and couples who want to enjoy the turquoise blue waters of the Caribbean Sea and a relaxing holiday in a beautiful place.
196 rooms are available to guests. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (for a fee). The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the holiday village feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A projector is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Extra beds can be requested. A minibar and a desk or, for an additional fee, a safe are also available. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, an alarm clock and WiFi (for a fee). A hairdryer, a vanity mirror and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products.
The outdoor area features 2 pools. Guests can relax and enjoy the sun loungers and parasols provided. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, volleyball, basketball and fishing. A wide range of sports are available, including water sports such as canoeing, catamaraning, kayaking, snorkelling, diving, water aerobics and aquafit or, for a fee, parasailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics, aerobics and table football. Various wellness options are available at the complex, including a spa, a sauna, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.
Various dining options are available, including 3 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. The complex also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
The following credit cards are accepted: American Express, VISA and MasterCard.